Join Gorsa Logistics, a leading provider of innovative logistics solutions, as an Account Manager at our New York office. We are seeking a driven and strategic professional to build and maintain strong client relationships while ensuring seamless service delivery.
Key Responsibilities:
- Client Relationship Management: Serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly.
- Account Growth: Identify opportunities to expand services with existing clients and drive revenue growth.
- Contract Management: Negotiate contracts and agreements to meet client and company objectives.
- Performance Monitoring: Track account performance and ensure service quality aligns with client expectations.
- Collaboration: Work closely with operations, sales, and customer service teams to deliver outstanding results.
- Reporting: Prepare regular account status reports and provide insights for strategic planning.
- Market Insights: Stay updated on industry trends and competitor activities to offer innovative solutions to clients.
Qualifications:
- Education: Bachelor’s degree in Business, Logistics, or a related field.
- Experience: 3-5 years of experience in account management, preferably within the logistics or supply chain industry.
- Skills:
- Strong interpersonal and negotiation abilities.
- Proficiency in CRM software and Microsoft Office Suite.
- Analytical mindset with excellent problem-solving skills.
- Attributes: Goal-oriented, proactive, and adaptable to a dynamic work environment.
- Language: Excellent communication skills in English; additional languages are a plus.
What We Offer:
- Competitive salary and comprehensive benefits package.
- Professional growth and development opportunities.
- A collaborative and supportive work culture.
At Gorsa Logistics, we are committed to excellence in every aspect of our service. If you’re passionate about client success and logistics innovation, we invite you to apply for this exciting opportunity in New York. Join our team and make a meaningful impact!